You completed a purchase through the app store. The payment went through, and the charge already appears on your card or bank statement.
But there’s one problem — no receipt email, no invoice, and no confirmation message in your inbox.
This situation feels alarming, but it does not mean the payment failed. App store billing and receipt delivery operate on separate notification systems.
Why App Store Receipt Emails Sometimes Don’t Arrive
- Email delivery may be delayed after payment authorization
- The receipt may have been filtered into spam folders
- Your app store billing email may differ from your login email
- Email notifications may be disabled in store settings
- Receipt generation can lag during high transaction volume
How to Confirm the Purchase Without the Email
- Check your app store purchase history
- Review linked payment method transactions
- Verify subscription status inside account settings
- Search inbox using keywords like “receipt” or “invoice”
How to Recover a Missing App Store Receipt
- Request receipt resend from purchase history
- Update your billing email address
- Enable store notification settings
- Download invoices directly from store billing pages
If the charge appears in your purchase history, the payment is valid — even if the receipt email never arrived.