You signed up for a free trial.
You planned to cancel before billing.
But no reminder arrived.
The trial ended — and you were charged.
This situation frustrates many users.
It feels unexpected and unfair.
Why You Didn’t Receive a Trial Reminder
- Reminder emails are not guaranteed by policy
- Notifications may be filtered as spam
- Push alerts may be disabled on your device
- Regional notification rules may differ
Some services send reminders — others do not.
How Free Trial Billing Actually Works
- Billing starts automatically when the trial ends
- No confirmation is required at conversion
- Payment methods on file are charged instantly
This process is automated once the trial begins.
What You Should Do After Being Charged
- Check the exact trial end date
- Cancel renewal immediately
- Request a refund within 24–48 hours
Some platforms grant refunds if cancellation is prompt.
A missing reminder does not stop billing.
Trial subscriptions convert automatically unless canceled in advance.