Charged After a Free Trial? Logging Out Is Not the Same as Canceling

You logged out of your account and assumed the free trial was canceled. There was no active session, no visible subscription, and no reason to expect a charge. Then the payment appeared.

This happens because logging out only ends access. It does not change billing status.

Logging out does not cancel a free trial or stop automatic billing.


Why Logging Out Does Not Stop a Free Trial

  • Subscriptions remain active even when no one is logged in
  • Billing is tied to the account, not the session state
  • Logging out does not trigger any billing update
  • The system assumes continued consent until cancellation
  • No logout action is recorded as a cancellation request

How to Check Whether the Trial Is Still Active

  • Log back into the original signup account
  • Open the subscription or billing settings directly
  • Check the listed renewal or conversion date
  • Look for a cancellation confirmation email

What to Do After a Logout-Related Charge

  • Cancel the trial explicitly from the billing menu
  • Save proof of the cancellation time
  • Review refund rules for non-canceled trials
  • Confirm the subscription status before logging out again

Many users confuse logging out with canceling. Understanding the difference prevents repeated free trial charges.