You switched to a new plan.
The price changed.
Then you noticed two charges instead of one.
This usually happens when the system applies the new plan before fully closing the old one.
During plan changes, old and new charges can briefly overlap.
Why Plan Changes Can Cause Double Charges
- The old plan isn’t canceled immediately
- The new plan activates before the billing cycle ends
- Proration rules create overlapping charges
- Billing updates lag behind plan changes
How to Tell This Is a Plan-Change Issue
- The charges appear right after upgrading or downgrading
- The amounts match two different plans
- Both charges fall within the same billing period
- Your account shows a recent plan change
What You Should Do Next
- Check your billing history for proration details
- Wait for the next billing cycle to finalize
- Avoid changing plans multiple times in a short period
- Contact support if both charges remain posted
Double charges during plan changes are usually timing issues—not permanent overbilling.