Changed Phones and Got Charged for an Old App? Here’s Why

You switched to a new phone, set everything up, and never installed the old app again. Weeks later, a charge appears for that same service.

This happens because app subscriptions are tied to your account, not the device itself. Changing phones does not cancel an active subscription.

A device change keeps the subscription active unless it is manually canceled.


Why a Device Change Does Not Stop Billing

  • Subscriptions remain linked to your app store or service account
  • New devices automatically inherit existing account subscriptions
  • Deleting or skipping the app on a new phone has no effect on billing
  • Renewals continue even if the app is never reinstalled

How to Check If an Old Subscription Is Still Active

  • Open your app store subscription management page
  • Review active subscriptions tied to your account
  • Check billing history for recurring charges
  • Confirm renewal dates and cancellation status

What to Do After a Surprise Charge

  • Cancel the subscription directly from the account, not the device
  • Verify cancellation confirmation is shown
  • Remove unused subscriptions after every device change
  • Set reminders when switching phones in the future

Many post-device-change charges are account-based, not errors. Knowing this prevents repeat billing surprises.