You cancelled your subscription and continued using the service until the paid period expired. Everything seemed properly closed — until a new charge suddenly appeared.
This situation often confuses users because the subscription looked inactive, yet billing resumed after the remaining access period ended.
Ending access time and stopping renewal billing are controlled by separate system triggers.
Why Charges Can Restart After Subscription Cancellation
- Cancellation stops renewal — not the current paid cycle
- System may queue the next invoice before cancellation finalizes
- Trial or promotional transitions can auto-activate billing
- Billing anchors remain active until full account closure
How to Verify If the Charge Is Legitimate
- Check the exact cancellation submission timestamp
- Review the original renewal schedule
- Confirm whether auto-renewal was fully disabled
- Look for trial-to-paid conversion notices
How to Prevent Rebilling After Cancellation
- Disable auto-renewal directly in billing settings
- Cancel at least 24–48 hours before renewal
- Monitor invoice generation emails
- Remove stored payment methods if necessary
Post-cancellation charges typically stem from renewal timing overlaps — not failed cancellation requests.