You cancelled your personal subscription and expected all billing to stop. Then a new charge appeared — even though your account showed no active plan.
This usually happens when the subscription remains active under a Family Sharing or shared billing structure.
Even if you cancel your own access, billing can continue if the subscription owner account is still active.
Why Charges Continue Through Family Sharing
- The subscription is billed to the family organizer’s payment method
- Cancellation only removed your user access, not the master plan
- Shared subscriptions renew under the owner account
- Billing responsibility remains with the primary subscriber
How to Verify the Billing Source
- Check Family Sharing or group subscription settings
- Identify the subscription organizer account
- Review which payment method is being charged
- Confirm renewal status under the primary account
How to Stop Family Sharing Charges
- Request cancellation from the family organizer account
- Leave the Family Sharing group if access is not needed
- Confirm the master subscription is fully cancelled
- Monitor renewal invoices after removal
Charges after cancellation often continue through Family Sharing structures — not because your cancellation failed.