You submitted a billing cancellation request and expected all charges to stop. Yet a new charge appeared — from a different payment route.
This usually happens when subscriptions are connected to multiple billing channels instead of a single payment source.
Stopping one billing path does not always terminate parallel payment routes tied to the same subscription.
Why Charges Continue Through Other Payment Methods
- Subscriptions linked to both app store and direct billing
- Backup payment methods triggering renewal charges
- Family or shared payment profiles processing charges
- Platform rerouting failed payments to alternative cards
How to Identify the Active Billing Source
- Check invoice issuer names on receipts
- Review payment method history in account settings
- Compare app store vs direct website subscriptions
- Verify which billing channel processed the renewal
How to Fully Stop Cross-Channel Charges
- Cancel subscriptions on every billing platform used
- Remove backup payment methods if unused
- Disable family or shared billing authorizations
- Confirm termination across all payment dashboards
Post-cancellation charges routed through alternate payment methods usually occur due to multi-channel billing configurations — not failed cancellation requests.