You turned off auto-renewal or submitted a cancellation request. The system confirmed the change, and billing should have stopped.
Then you noticed the exact same subscription amount charged again.
Identical recharges after cancellation usually occur when a renewal transaction was already pre-authorized before the cancellation took effect.
Why the Same Amount Can Be Charged Again
- Renewal payments may be queued days before billing date
- Pre-authorized transactions can complete automatically
- Invoice generation may finalize identical recurring amounts
- Billing systems process renewal cycles separately from account settings
How to Confirm If the Charge Was Pre-Authorized
- Check cancellation timestamp versus renewal processing time
- Review bank alerts for pre-authorization notices
- Compare invoice issue date with cancellation confirmation
- Verify whether the subscription status shows “expires” instead of “renews”
How to Prevent Identical Recharges After Cancellation
- Disable auto-renewal at least 48 hours before renewal
- Monitor renewal invoices immediately after cancellation
- Remove stored payment methods if necessary
- Confirm no pending transactions remain in billing settings
When the same subscription amount is charged after cancellation, it is typically due to queued or pre-authorized renewal transactions — not a system error.