Cancellation Confirmed — Why Does My Card Still Show a Completed Charge?

You canceled the payment.

You received confirmation.

But your card statement shows:

Completed.

Posted.

It looks like the payment went through.

Card records often reflect settlement status before refunds post.


Cancellation vs Settlement Timing

  • Cancellation stops future processing
  • Settlement records finalized charges
  • Refunds reverse posted transactions

Cancellation doesn’t erase settled charges instantly.


Why Cards Show Completed Payments

  • Billing cycle already closed
  • Charge posted before cancellation
  • Refund still processing
  • Bank statement update delays

Statements display financial history — not live reversals.


How Refunds Appear After Settlement

  • Separate credit transaction posted
  • Offset against existing balance
  • Listed as refund or adjustment

The original charge remains for record accuracy.


When to Contact Support

  • If refund isn’t submitted
  • If no credit appears after one cycle
  • If amounts don’t reconcile

Request refund ARN or reversal confirmation.

Completed charges reflect settlement — refunds reflect reversals.