You canceled the payment.
You received the confirmation notice.
Status shows: Canceled.
But your refund hasn’t arrived.
No credit.
No pending deposit.
It feels like the money disappeared.
Cancellation confirmation does not mean the refund is completed.
Cancellation vs Refund Processing
- Cancellation stops the transaction
- Refund initiates the money reversal
- Both processes follow separate timelines
A canceled status only confirms transaction termination.
Why Refunds Don’t Appear Immediately
- Refund batch processing delays
- Payment processor transmission time
- Bank settlement posting lag
- International reversal timelines
Refund visibility begins after submission to the bank.
Typical Refund Arrival Windows
- Credit cards: 5–10 business days
- Debit cards: 3–7 business days
- International payments: up to 30 days
Processing speed depends on the payment channel.
What to Request From Support
- Refund submission date
- Transaction reference ID
- ARN for card refunds
If submission hasn’t occurred, funds cannot be traced yet.
Cancellation confirms intent — refunds confirm money movement.