You log in through a browser with no problem. Same account, same password.
Then you open the app—and login fails. Again and again.
This usually happens because the app and browser use different authentication paths. Your account is fine, but the app session never completes.
If login works in a browser but not in the app, the issue is app-side authentication.
Why Apps Fail When Browser Login Works
- The app is linked to a different cached account
- App data is corrupted or out of sync
- The app version doesn’t match current auth rules
- Device permissions block session creation
Clear Signs the App Is the Problem
- Browser login works instantly
- The same credentials fail only in the app
- Password resets don’t fix the app login
- Reinstalling temporarily restores access
How to Fix App Login Issues Without Creating New Accounts
- Log out completely and clear app data
- Update the app to the latest version
- Check which account the app is auto-selecting
- Avoid signing up again inside the app
When browser login works but the app doesn’t, the problem is app authentication—not your account.