You thought you had blocked all payments. The settings looked correct. Yet the charge still went through.
This situation happens when payment blocking is applied only at the interface level — not at the billing authorization level.
Blocking payments in settings does not always revoke existing billing approvals.
Why Charges Can Continue After Payment Blocking
- Existing billing authorizations remain active
- Subscription renewals bypass manual payment blocks
- Platform-level billing runs separately from user settings
- Auto-renewal approvals were granted before blocking
How to Verify If Billing Is Still Authorized
- Check active subscriptions in billing settings
- Review payment provider authorization records
- Confirm renewal status inside account plans
- Look for upcoming billing dates
How to Fully Stop Future Charges
- Cancel subscriptions directly — not just payment blocks
- Revoke billing authorization with the payment provider
- Disable auto-renewal inside the subscription plan
- Confirm cancellation via billing confirmation email
Payment blocking alone does not cancel subscriptions. Billing authorizations must be removed to stop future charges.