You believed you canceled auto-renewal.
You remember turning it off.
So you expected billing to stop.
But the subscription renewed anyway.
The auto-renewal setting was still active.
This situation confuses many users.
It feels like the system ignored your cancellation.
Why Auto-Renewal Remains Active
- The cancellation process was not completed
- You exited before confirmation appeared
- The setting was changed on a different platform
- The subscription is managed by a third-party store
Until full confirmation occurs, auto-renewal stays enabled.
Where Cancellations Commonly Fail
- App deletion instead of subscription cancellation
- Logging out before saving changes
- Canceling free trial without disabling renewal
- Confusing account billing dashboards
Removing the app does not stop subscription billing.
How to Confirm Auto-Renewal Is Disabled
- Check subscription status in billing settings
- Verify renewal date is no longer listed
- Review cancellation confirmation email
- Check App Store or Google Play subscriptions
Only confirmed cancellations prevent future charges.
Assuming cancellation is not the same as completing it.
Always verify renewal status after turning auto-renewal off.