You transferred your account or changed login methods using Apple Sign-In — and suddenly your subscription is missing.
Premium access may be locked, billing history may not appear, and your account looks inactive.
In most cases, the subscription is still active — but it remains tied to the original Apple ID.
Why Apple Login Gets Disconnected
- Different Apple IDs used during migration
- Apple “Hide My Email” created a masked account
- Subscription tied to App Store billing profile
- Sign-In with Apple not properly relinked
- Account transfer completed without billing sync
What Happens When Apple ID Link Breaks
- Subscription appears inactive on new login
- Premium features are restricted
- Billing continues on the original Apple ID
- Purchase history does not display
This does not automatically cancel billing. It disconnects access from the correct Apple account.
How To Restore Apple Subscription Access
- Log in using the original Apple ID
- Check App Store subscription settings
- Disable and re-enable Sign-In with Apple
- Restore purchases within the app
- Provide transaction ID when contacting support
How To Prevent Apple Login Issues
- Avoid switching Apple IDs mid-subscription
- Verify which Apple ID holds the active plan
- Link your Apple account before migration
- Document billing confirmation emails
Apple login disconnections rarely cancel subscriptions — they simply detach billing from visible account access.