The mobile app works normally.
You log in once and everything stays connected.
But on the website, something strange happens.
You log in successfully.
Then a few seconds later, the site asks you to log in again.
Or the dashboard never loads properly.
This usually means the login session is not being saved.
How Website Login Sessions Normally Work
When you sign in on a website, the server creates a session token.
This token allows the browser to prove that you are already authenticated.
The browser sends that session token with each request.
If the token is blocked or deleted, the website cannot confirm your login.
Why Browser Security Settings Can Break Login Sessions
- strict privacy settings blocking session cookies
- automatic cookie deletion rules
- tracking protection blocking authentication tokens
- security extensions interfering with session storage
When this happens, the site cannot keep you signed in.
Things You Can Try
- allow cookies for the website
- disable strict privacy settings temporarily
- turn off browser extensions that block tracking
- try logging in using a different browser
These steps allow the browser to store the session token properly.
If the mobile app works but the website keeps asking you to log in again,
your account is usually not the problem.
The browser security settings may be preventing the session from being saved.