You bought a subscription inside the app.
You can see the App Store receipt.
The purchase looks successful.
But when you check your bank or card statement, there’s nothing.
No pending charge.
No completed charge.
This usually does not mean the receipt is fake.
It means the payment is processed differently than a normal “card merchant charge.”
Why You Can Have a Receipt Without a Card Charge
- Family Sharing / Apple ID balance covered the purchase instead of your card
- Carrier billing (mobile billing) was used, not your bank card
- App Store billing delay — Apple batches charges and posts later
- Your bank shows it under a different descriptor (not the app name)
- The charge is grouped with other Apple purchases
In App Store purchases, the receipt confirms the purchase first, and the card posting can happen later.
Quick Checks That Usually Solve It
- Open your Apple purchase history and confirm the payment method
- Check if the purchase used Apple ID balance or a shared organizer account
- Look for charges labeled APPLE.COM/BILL or similar
- Check pending transactions (some banks hide small authorizations)
- Wait 24–72 hours — App Store charges may post later than the receipt
When It’s Actually a Problem
- The receipt exists but the subscription is not active in the app
- Purchase history shows refunded or reversed status
- Your Apple ID purchase history shows the item, but the service says no subscription
If any of these happen, the issue is usually account mismatch or purchase validation failure.
Fix Without Paying Again
- Use “Restore Purchases” inside the app
- Log in with the exact Apple ID that made the purchase
- Sign out and back in to refresh the receipt validation
- Contact support with the receipt order ID (not a screenshot)
Do not repurchase immediately.
Repurchasing can create duplicate subscriptions or confuse billing history.