You can still log in.
Your account looks normal.
But something is off.
Uploads fail.
Payments pause.
Key features are locked.
This usually means your account is under review.
What “Account Under Review” Actually Means
- The platform is verifying account activity
- Security or fraud checks are in progress
- Billing or identity details are being validated
- Automated risk systems flagged unusual behavior
This is a temporary status — not a permanent suspension.
What Triggers an Account Review
- Sudden payment method changes
- Multiple login locations in a short time
- High-value transactions or upgrades
- Use of VPNs, proxies, or automation tools
Even legitimate activity can trigger reviews.
What Gets Restricted During Review
- Premium features or subscriptions
- File uploads or exports
- Billing changes or upgrades
- API or developer access
Basic login access usually remains active.
How Long Reviews Usually Take
- 24–72 hours in most cases
- Up to 5 business days for billing checks
- Longer if identity verification is required
Access is restored automatically once the review clears.
What You Should Do Now
- Check your email for verification requests
- Confirm billing or identity documents if asked
- Avoid making new payment attempts
- Contact support only if review exceeds stated timelines
Account reviews are protective — not punitive.
They exist to secure transactions and prevent fraud.