Your account shows as restricted, suspended, or limited. Naturally, you assume no billing activity can occur.
But then a charge goes through.
Account restriction does not always disable billing authorization.
In many subscription systems, account status and payment processing operate independently. A restriction may block access to features, content, or login permissions — but recurring billing instructions can remain active at the payment gateway level.
Why Payments Can Still Be Approved
- Recurring billing was scheduled before restriction was applied
- Payment gateway processes transactions separately from account status
- Restriction affects service access, not subscription contracts
- Account review or compliance hold does not cancel billing cycles
- Cancellation request was never completed
What You Should Check Immediately
- Subscription status inside billing settings
- Exact timestamp of restriction notice
- Renewal schedule and next billing date
- Email confirmations regarding cancellation
- Whether the restriction is temporary or permanent
How to Prevent Further Charges
- Manually cancel the subscription if still active
- Confirm cancellation receipt via email
- Contact support to clarify billing obligations
- Monitor pending transactions on your payment method
A restricted account limits access — but it does not automatically terminate financial agreements. Understanding this distinction prevents further billing surprises.