If you recently migrated or transferred your account and suddenly cannot log in, you’re not alone.
Many users assume their account was deleted or lost — especially when paid subscriptions or purchase history appear inaccessible.
In most cases, login failure after account migration is caused by authentication or linkage errors, not data removal.
Why Login Fails After Account Migration
When accounts are transferred between platforms or login systems, identity verification layers change.
- Email login replaced by social login
- Apple ID or Google ID reassigned
- Password credentials not migrated
- Legacy account database separation
- Region or server migration conflicts
The system may recognize your data — but fail to authenticate your access.
Common Migration Login Conflict Scenarios
- Signing in with a different email than the original billing account
- Using social login instead of direct email login
- App account migrated but web credentials unchanged
- Password reset linked to a different user ID
This creates the illusion that the account disappeared.
Does Subscription Data Still Exist?
In most migration login failures:
- Subscription plans remain active
- Billing continues normally
- Purchase records stay stored
- Access restriction is authentication-based
Your data is rarely deleted — only disconnected from your login path.
How To Restore Access After Migration
- Log in using the original signup method
- Test all linked email accounts
- Reset password from billing email
- Contact support with transaction receipts
Providing payment proof speeds up account recovery.
How To Prevent Migration Login Issues
- Confirm login method before migration
- Link social and email accounts together
- Save billing account credentials
- Screenshot subscription settings pre-transfer
Account migration does not erase data — but login mismatches can temporarily block access.