You log in like usual.
Nothing seems wrong at first.
Then you notice it.
Features are missing.
Access levels look different.
Tools you used yesterday are locked today.
This often happens after an internal policy update — not an account issue.
What a “Policy Update” Means
- The service revised its usage or access rules
- Permissions were restructured across plans
- Feature eligibility was reclassified
- Compliance or legal requirements forced access changes
These updates apply system-wide — not to one user.
Why Your Access Changed
- Your plan no longer includes certain features
- Team or workspace roles were redefined
- Security tiers were tightened
- Legacy permissions were removed
In many cases, older accounts lose “grandfathered” access.
Common Signs It’s Policy-Related
- No suspension or violation notice
- Other users report the same change
- Release notes or emails mention policy updates
- Billing status remains active
If billing is normal, policy shifts are the likely cause.
What You Can Do
- Review the platform’s latest policy announcement
- Check plan comparison or feature eligibility pages
- Confirm your role permissions in team settings
- Contact support if access was removed in error
Policy updates change access rules — not account standing.