Cancelled Your Subscription — But Access Is Still Blocked?

You cancelled your subscription and expected access to remain available until the end of the billing cycle.

However, your account shows restricted access immediately after cancellation.

This can happen when cancellation status updates faster than entitlement permissions.


Why Access May Stop After Cancellation

  • The platform applies immediate termination policies
  • Trial subscriptions end instantly upon cancellation
  • Payment disputes triggered automatic suspension
  • Account permissions were not set to “grace period” mode
  • System synchronization removed entitlements prematurely

Check Whether Access Should Still Be Active

  • Review your billing cycle end date
  • Confirm if the plan was trial-based or prepaid
  • Check cancellation confirmation details
  • Verify no refund or chargeback was initiated

How To Restore Access If It Ended Too Early

  • Contact support to verify grace period eligibility
  • Request entitlement refresh if billing cycle remains active
  • Re-activate the subscription if termination was immediate
  • Check whether regional or policy rules apply

In many cases, cancellation policies differ between trial, monthly, and prepaid plans — which determines whether access continues or ends instantly.