Your payment was approved successfully. The transaction shows as completed, and the charge appears on your card statement.
But there’s one problem — no confirmation email or receipt arrived after the payment.
An approved payment does not always trigger an instant email confirmation. Payment authorization and email receipt systems operate separately, and delays or delivery failures can prevent the message from reaching your inbox.
Why Confirmation Emails May Not Arrive After Approval
- Email delivery may be delayed after payment authorization
- The receipt system may generate invoices in batches
- Spam filters may block automated billing emails
- Your billing email may differ from your login address
- Email notification settings may be disabled
How to Confirm the Payment Without the Email
- Check your account’s billing or payment history
- Review your card or bank transaction records
- Look for invoice downloads inside billing settings
- Verify subscription or service activation status
How to Request or Recover the Receipt
- Use the “Resend Receipt” option if available
- Contact billing support for invoice reissue
- Update and verify your billing email address
- Add the sender domain to your safe email list
If the payment is marked as approved in your billing records, the transaction is valid — even if the confirmation email has not yet arrived.