You submitted a cancellation request expecting billing to stop. Instead, more than one charge continued appearing after the request.
This is different from a single renewal overlap. Repeated charges usually point to duplicate billing paths still active in the system.
When cancellation only affects one subscription instance, secondary billing routes can continue charging.
Why Multiple Charges Can Continue After Cancellation
- Duplicate subscriptions linked to different accounts
- App Store and direct website billing both active
- Family sharing or secondary profiles still renewing
- Old payment profiles not disconnected from billing
How to Identify Duplicate Billing Sources
- Check if multiple account emails are involved
- Review both app-based and web-based subscription settings
- Compare renewal dates for overlapping charges
- Inspect invoice IDs for separate billing origins
How to Stop Ongoing Duplicate Charges
- Cancel subscriptions from every active account
- Verify which platform processed the payment
- Remove unused payment methods
- Contact support with invoice IDs for billing separation
If charges continue after cancellation, the issue is often duplicate billing sources — not a failed cancellation request.