You opened your payment history.
You expected to see every transaction.
But only part of the list appeared.
Some payments were missing.
You refreshed the screen.
You checked again.
Still incomplete.
This creates immediate concern.
It feels like transactions disappeared.
Why Only Part of Your Payment History Shows
- Date filters limit visible records
- Older transactions are archived separately
- Subscriptions and one-time payments display in different tabs
- Systems load billing data in batches
The records still exist — they are just outside the current view.
How to View the Full Transaction List
- Expand the date range filter
- Check archived billing sections
- Switch between subscription and purchase history
- Access payment history on the web version
Full records usually appear once display filters are adjusted.
When to Take Action
- If confirmed payments are fully missing
- If receipts exist but no records appear
- If account access was affected
Contact support with receipts and transaction dates.
Partial payment history usually reflects display limits — not lost transactions.
Adjusting filters restores the complete billing record.