You canceled your subscription.
You expected billing to stop.
But renewal was charged anyway.
It feels like the cancellation failed.
Most renewal charges happen because cancellation missed the billing cutoff.
Cancellation vs Renewal Scheduling
- Subscriptions renew automatically
- Billing schedules generate charges in advance
- Cancellation stops future cycles — not scheduled ones
Timing determines whether renewal proceeds.
Why Renewal Happens After Cancellation
- Cancellation submitted after renewal processing
- Billing cycle already locked
- Pre-authorization completed
- Platform cutoff deadlines passed
Once billing triggers, cancellation applies next cycle.
How Subscription Periods Continue
- Access remains until period ends
- No further renewals occur
- Future billing stays canceled
You’re charged for the active cycle — not beyond.
What You Should Do
- Request goodwill refunds if unused
- Confirm cancellation effective date
- Disable auto-renew immediately
Renewal charges reflect timing — not failed cancellations.
Billing locks cycles before cancellation fully applies.