You submitted a cancellation request.
The system confirmed receipt.
But the status hasn’t changed.
It still shows:
Processing.
Submitted.
Requested.
It feels like nothing is happening.
Status updates often lag behind actual processing.
Request vs Processing — Not Instant
- Request submission logs the action
- Internal review processes follow
- Payment processors handle reversals
Status reflects workflow stages — not completion.
Why Status Updates Get Delayed
- Manual verification queues
- Batch cancellation processing
- Payment gateway confirmation waits
- Weekend or holiday backlogs
Processing can advance before status refreshes.
Typical Status Update Timelines
- Instant cancellations: same day
- Manual reviews: 1–3 business days
- Processor-linked reversals: 3–5 days
Status updates follow system synchronization cycles.
When to Contact Support
- If status doesn’t change after processing window
- If no cancellation confirmation exists
- If charges proceed despite request
Request confirmation IDs help track backend progress.
Status delays look inactive — but processing may already be underway.