You cancelled the subscription.
You confirmed it inside the App Store.
Auto-renewal is turned off.
But when you open the service — it still shows active.
Premium features remain unlocked.
Your plan hasn’t changed.
This is normal — cancellation does not end access immediately.
Why Subscription Stays Active After Cancellation
- App Store cancellations stop future renewals only
- Access continues until the billing period ends
- Subscriptions are prepaid, not pay-per-day
- The service reflects the remaining paid time
You keep access for the time you already paid for.
Common Signs Cancellation Worked
- Auto-renewal shows “Off”
- Next billing date is removed
- Subscription shows expiration date
- No future charge is scheduled
This confirms the subscription will not renew.
When Access Will Actually End
- At the end of the billing cycle
- On the expiration date shown in App Store
- After the prepaid period fully expires
Until that date — premium access remains active.
Before Contacting Support
- Check the expiration date first
- Confirm auto-renewal is disabled
- Avoid cancelling again
Immediate deactivation only happens with refunds — not cancellations.
Cancellation simply prevents the next charge.