You completed the payment on the website.
The receipt arrived.
Your card was charged.
But when you log in — nothing changes.
No Pro badge.
No unlocked tools.
No premium access.
Your payment went through — but the upgrade didn’t activate.
Why Pro Features Don’t Activate After Web Payment
- You’re logged into a different account
- The upgrade is tied to another email
- Payment processed under guest checkout
- Account sync delay after billing confirmation
Subscriptions attach to accounts — not devices.
Common Signs of Activation Failure
- Billing history shows payment completed
- Plan page still shows “Free”
- Upgrade prompts continue appearing
- Features remain locked
This indicates the Pro license isn’t linked to your active login.
How to Fix Pro Activation Issues
- Log out and log back in
- Try alternative login methods
- Check receipt email account
- Verify subscription under billing settings
Most activation failures resolve once the correct account is accessed.
Before Purchasing Again
- Do not repurchase immediately
- Avoid creating new accounts
- Confirm account linkage first
Repurchasing can create duplicate subscriptions.
Always locate the activated account before making another payment.