You log in and see two accounts.
Both belong to you.
But your data is split.
Your subscription is in one account.
Your files are in another.
This is a duplicate account state that requires merging.
Why Duplicate Accounts Require Consolidation
- Different signup methods created separate accounts
- Social login and email signup were never linked
- Account migration created parallel profiles
- System identity matching failed
Platforms treat each authentication path as a unique account unless merged.
Common Signs You Need an Account Merge
- Subscriptions appear in only one account
- Purchase history is incomplete
- Files or projects are missing
- Billing emails reference a different account ID
If your data is fragmented, consolidation is required.
How to Request Account Merging
- Contact platform support directly
- Provide both account emails
- Attach billing receipts for verification
- Confirm which account should remain primary
Most platforms process merges manually for security reasons.
Important Warnings Before Merging
- Do not delete duplicate accounts prematurely
- Data loss may occur if accounts are removed first
- Subscription transfers require verification
Always complete merging before taking deletion actions.