You chose “Sign in with Apple.”
The login worked instantly.
But something felt wrong.
Your subscription was missing.
Your saved data wasn’t there.
Your account looked brand new.
This usually means Apple login created a separate account — not linked to your original one.
Why Apple Login Creates a Different Account
- Apple may hide your real email (“Private Relay”)
- The system treats Apple ID login as a new identity
- Your original account was created with email/password
- No automatic account merge happens
Even if the email looks similar, the backend ID is different.
Common Signs You’re in the Wrong Account
- Subscriptions show as inactive
- Purchase history is empty
- Saved files or projects are gone
- Account creation date shows “today”
This doesn’t mean your data is deleted — you’re just logged into another account.
How to Access the Original Account Again
- Log out of Apple login
- Sign in using the original method (email / Google / app login)
- Check if your subscription and data return
- Reset password if the original login method is unclear
Can You Merge the Accounts?
- Some platforms allow account linking
- Others require manual support requests
- Proof of ownership may be required
Do not delete either account before contacting support.
How to Prevent This Issue
- Use the same login method consistently
- Link social logins inside account settings first
- Avoid creating new accounts during login confusion
Apple login is secure — but it can create duplicate identities if not linked properly.