You completed the payment.
Your card shows the charge.
But the service still won’t unlock.
Features remain blocked.
Your account looks inactive.
This usually means the payment is still pending — not fully completed.
Why Access Is Blocked During Pending Status
- The payment was authorized but not captured
- The billing system hasn’t finalized the transaction
- Fraud or risk checks are still processing
- The service waits for “paid” confirmation before unlocking features
In most platforms, pending payments don’t grant access.
What “Pending” Actually Means
- The bank approved the charge
- But the merchant hasn’t received the funds yet
- The transaction is still settling between networks
- The payment status hasn’t switched to completed
So access remains restricted until settlement finishes.
How Long It Usually Takes
- Instant to a few hours for digital wallets
- 1–3 business days for cards
- Longer for international payments
Delays depend on banks, gateways, and risk screening.
What You Should Do Now
- Check payment status in billing settings
- Look for “completed” or “paid” confirmation
- Do not retry payment immediately
- Contact support only if pending exceeds 3–5 days
Until the status changes from pending to paid, access may stay blocked.