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My Account Works — But the Service Says I’m Not Eligible

2월 6, 2026 by dodonestory

You can log in.

Your account looks normal.

But when you try to use the service — it stops you.

A restriction notice appears.

It mentions eligibility.

Or verification.

This usually happens when age or identity requirements aren’t fully verified.


Table of Contents

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  • Why Access Gets Restricted
  • Eligibility vs. Account Access
  • How to Restore Access

Why Access Gets Restricted

  • Age verification was never completed
  • Date of birth entered incorrectly
  • Identity documents not submitted
  • Regional legal age limits apply

Eligibility vs. Account Access

  • Login access ≠ service eligibility
  • Some features require verified age
  • Compliance checks run automatically
  • Restrictions apply instantly if unmet

How to Restore Access

  • Complete age verification
  • Submit valid ID if requested
  • Check date of birth accuracy
  • Review regional eligibility rules

If eligibility isn’t confirmed, access stays limited.

Verification — not payment — unlocks the service.

Categories Everyday Issues Tags account restricted age requirement, age compliance service block, age verification restriction, identity verification access denied, service not eligible age limit
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