You submitted a cancellation request.
You believed it was completed.
The timing felt safe.
The renewal date was close — but not passed.
Then the charge happened anyway.
The issue wasn’t the cancellation — it was the renewal processing window.
Why This Happens
- Renewal billing often begins before the visible renewal date
- Cancellation requests during processing may not apply immediately
- Payment authorization can lock the billing cycle
- Systems may queue cancellation after renewal completes
What “Processing Renewal” Really Means
- The system prepares billing hours or days in advance
- Charges may be pre-authorized before posting
- Account status may still show “Active”
- Cancellation may only affect the next cycle
How to Avoid This Situation
- Cancel at least 24–48 hours before renewal
- Check the exact billing cutoff time
- Look for confirmation timestamps
- Screenshot cancellation receipts
Cancellation timing matters.
If renewal processing has started, the current charge may still proceed.