I Don’t Recognize the Service Name on My Card Statement

You checked your card statement.

A charge is there.

The service name looks unfamiliar.

Nothing rings a bell.

You try to remember.

But no matching app or website comes to mind.

This usually happens because service names on statements do not match brand names.


Why the Name Looks Unfamiliar

  • The billing name is different from the app or website name
  • A parent company or payment processor is listed instead
  • The charge uses an abbreviated or internal merchant name
  • The service was bundled with another subscription

How to Identify the Charge

  • Search the exact statement name online
  • Check old emails for receipts or sign-up confirmations
  • Review app store or browser subscription history
  • Look for matching amounts and billing dates

What This Is Usually Not

  • Not automatically a fraudulent charge
  • Not always a new or recent subscription
  • Not proof that your card was compromised

Unrecognized service names are often a labeling issue, not an unknown purchase.

Identifying the merchant usually explains the charge.