You canceled the service.
A confirmation email arrived.
The message looked official.
You assumed the cancellation was complete.
You did not check the account status again.
But the account remained active.
Why This Happens
- Confirmation emails may acknowledge a request, not completion
- Account status updates can lag behind notifications
- Some services keep access active until the billing period ends
- Email systems and account systems may not sync instantly
What the Confirmation Email Actually Means
- Your cancellation request was successfully received
- The process may still be pending or scheduled
- The account may remain active temporarily
- No immediate deactivation is guaranteed
How to Verify the Real Account Status
- Check the subscription status in account settings
- Look for labels such as “Canceled” or “Ends on”
- Confirm there are no upcoming charges
- Review billing history instead of relying on email alone
An email confirmation is not final proof.
The account status page shows the real outcome.