You disabled auto-renewal.
You assumed the subscription was canceled.
No warning appeared.
No error was shown.
Later, the service was still active.
Turning off auto-renewal does not always cancel a subscription.
Why This Happens
- Auto-renewal and cancellation are separate actions
- Some services require a separate cancel confirmation
- Auto-renewal only stops future renewals, not current access
- The subscription remains active until the period ends
What Auto-Renewal Actually Controls
- It prevents the next billing cycle from starting
- It does not immediately terminate the subscription
- It does not remove current access or benefits
- It does not trigger a cancellation receipt
How to Confirm Proper Cancellation
- Check for a status labeled “Canceled” or “Ended”
- Look for a cancellation confirmation email
- Verify the subscription end date in account settings
- Confirm billing status, not just renewal settings
Auto-renewal off means no future charges.
It does not always mean the subscription is canceled.