I Turned Off Notifications—But the Charges Kept Coming

You turned off payment notifications.

The alerts stopped.

You assumed that meant the charges stopped too.

They didn’t.

The subscription kept billing in the background.

Turning off notifications does not disable billing or auto-renewal.


Why This Happens

  • Notification settings only control alerts, not payments
  • Billing settings are managed in a separate section
  • Auto-renew stays active unless explicitly canceled
  • The app gives no warning when notifications are disabled

How to Confirm the Real Status

  • Open the subscription or billing page directly
  • Check whether auto-renew is still marked as active
  • Look for a next billing date, not just alert settings
  • Verify through the app store or payment provider

What This Is Not

  • Not a billing error
  • Not a hidden charge
  • Not a system malfunction

If notifications are off, charges can continue silently. This is a settings misunderstanding—not an unauthorized payment.