You check your card statement.
The same service name appears twice.
Same price.
Same date.
But you’re sure you didn’t buy two subscriptions.
This usually happens when one service is connected to multiple accounts, emails, or login methods.
Account linking errors can make one subscription look like two separate charges.
Why Account Linking Causes Duplicate Charges
- The service was accessed using different login methods
- An old account was never fully disconnected
- Social login and email login created separate records
- Billing systems failed to merge linked accounts
How to Check If This Is the Problem
- Check which email or login method each charge belongs to
- Look for two active accounts under the same service
- Compare subscription IDs, not just service names
- Check whether access overlaps across accounts
What You Should Not Do
- Don’t cancel both subscriptions blindly
- Don’t assume it’s fraud right away
- Don’t create another account to “fix” it
When account linking breaks, billing systems often charge correctly—but to the wrong account structure.