You turned auto-renew back on.
You expected the next billing cycle to start normally.
Instead, two charges appeared.
One looks like the regular subscription.
The other feels unexpected.
This usually happens when auto-renew is re-enabled while an existing billing period is still active.
Turning auto-renew back on does not always wait for the old cycle to end.
Why This Happens
- The subscription was paused, not fully canceled
- Auto-renew restarted immediately instead of next cycle
- The system treated it as a new billing event
- Billing updates and subscription status synced late
How to Check What Actually Happened
- Compare the charge dates and billing periods
- Check whether one charge is marked as a renewal
- Look for overlapping subscription dates
- Confirm whether access was extended or duplicated
What You Should Not Do
- Don’t turn auto-renew off and on repeatedly
- Don’t assume both charges are final
- Don’t cancel the subscription without checking dates
When auto-renew is reactivated mid-cycle, duplicate charges are often a timing issue—not intentional double billing.