You linked your accounts expecting everything to carry over. The connection looked successful.
Then you notice your free trial is gone. The service now shows a paid plan or asks you to subscribe.
This happens when the system recalculates eligibility after account linking. Trial status is tied to the original account, not the newly linked profile.
Account linking can reset free trial eligibility.
Why Free Trials Vanish After Account Linking
- The trial was claimed on a different account before linking
- Linking merged accounts with prior trial history
- The system detected previous trial usage
- Trial eligibility refreshed during account sync
Signs Your Trial Was Removed by Account Sync
- Your trial ends immediately after linking accounts
- The service switches to a paid plan without warning
- Trial details no longer appear in account settings
- Support confirms the trial was already used
What You Can Do When a Trial Disappears
- Check which account originally activated the free trial
- Review trial history across all linked accounts
- Avoid starting a paid plan until eligibility is confirmed
- Contact support to clarify trial status after linking
If a free trial disappears after linking accounts, it’s usually an eligibility reset—not a billing error.