You tapped “cancel” during a free trial and closed the app right after. There was no error message, so it felt finished. Later, a charge appeared.
In many cases, closing the app too early prevents the cancellation from being saved.
If the app is closed before the system confirms the change, the trial can remain active.
Why Closing the App Stops Cancellation
- Cancellation needs server confirmation before it is recorded
- Force-closing the app interrupts the save process
- Background syncing may not complete instantly
- No confirmation screen means no finalized change
How to Check If Your Cancellation Was Saved
- Reopen the app and check subscription status
- Look for an updated end date or inactive label
- Check for a cancellation confirmation email
- Verify status in the billing or app store account
What to Do After an Unexpected Charge
- Confirm whether the trial actually ended
- Document the timing of cancellation and app closure
- Review refund eligibility for incomplete cancellations
- Keep the app open until confirmation appears next time
Many free trial charges happen because the app was closed before cancellation finished. Waiting for confirmation avoids repeat issues.