You tapped the cancel option during a free trial and assumed it worked. There was no error, no warning, and nothing seemed wrong. Later, a charge appeared.
In many cases, the cancellation was never finalized. The process requires a confirmation step that users often miss.
If you did not reach the final “cancellation completed” screen, the trial likely stayed active.
Why Missing the Completion Screen Causes Charges
- Cancellation requires multiple confirmation steps
- Closing the app early interrupts the process
- Back navigation cancels the cancellation flow
- System delays prevent the final confirmation from loading
- No confirmation means no recorded cancellation
How to Confirm Whether Cancellation Was Completed
- Check for a cancellation confirmation email
- Review subscription status in the billing platform
- Look for a visible “expired” or “inactive” label
- Verify the end date shown in account settings
What to Do After a Charge
- Do not assume the cancellation was saved
- Document the steps you completed
- Check refund eligibility for incomplete cancellations
- Confirm future billing status immediately
Many unexpected trial charges happen simply because the final confirmation screen was never reached. Knowing this prevents repeat mistakes.