Duplicate Pending Charges — Why the Same Payment Appears Twice
You made one payment.
You received one confirmation.
But your bank shows two charges.
Both marked as Pending.
This usually means the system placed a temporary duplicate authorization — not two completed payments.
Why Duplicate Pending Charges Happen
- The first authorization timed out and retried automatically
- A refresh or double-click triggered a second request
- The payment gateway failed to confirm the first attempt
- Fraud screening temporarily duplicated the hold
These are authorization holds — not finalized charges.
Will You Be Charged Twice?
- No — only one authorization usually captures
- The duplicate hold expires automatically
- Most banks release extra holds within 1–5 business days
- International payments may take longer
If both move to “Posted,” then support review is needed — but that’s rare.
How to Fix or Speed It Up
- Do not retry payment again
- Wait for the pending hold to expire
- Check which charge has a transaction ID
- Contact your bank to release duplicate authorization
How to Avoid Duplicate Pending Charges
- Do not refresh during payment processing
- Avoid multiple clicks on “Pay”
- Use stable internet during checkout
- Wait for confirmation before retrying
Two pending charges rarely mean double billing — they usually reflect a system retry.